Last updated: December 2024
BeanFlow ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered bookkeeping service. Please read this policy carefully to understand our practices regarding your personal data.
When you create an account using Google authentication, we receive your name, email address, and profile picture from Google. We do not have access to your Google password.
You may choose to upload financial documents (invoices, receipts, bank statements) for processing. This data is stored securely in your personal Google Drive, not on our servers. We process this information temporarily to provide AI-assisted bookkeeping services.
We collect information about how you interact with our service, including pages visited, features used, and time spent on the platform. This helps us improve our services.
We use cookies and similar tracking technologies to analyze site traffic and improve your experience. You can control your cookie preferences at any time.
Required for the website to function properly. These cannot be disabled and include session management and authentication cookies.
Always ActiveHelp us understand how visitors interact with our website by collecting and reporting information anonymously. These cookies track page views, session duration, and traffic sources.
Requires ConsentWe use Tawk.to for live chat support. This service may set cookies to maintain chat sessions and improve support quality.
Requires ConsentWe implement industry-standard security measures to protect your data:
All data transmission is encrypted using TLS 1.3. Sensitive data is encrypted at rest.
Your financial data is stored in your personal Google Drive, giving you full control.
We use OAuth 2.0 via Google for secure authentication without storing passwords.
Strict access controls ensure only authorized personnel can access system data.
Under Canadian privacy laws (PIPEDA) and Quebec's Law 25, you have the following rights:
Request a copy of the personal information we hold about you.
Request correction of inaccurate or incomplete personal information.
Request deletion of your personal information, subject to legal retention requirements.
Withdraw consent for non-essential data processing at any time.
We retain your personal information only for as long as necessary to provide our services and fulfill the purposes described in this policy. Account information is retained while your account is active. Financial data stored in your Google Drive remains under your control. Analytics data is retained for up to 26 months to identify trends and improve our services.
We use the following third-party services:
Each of these services has their own privacy policies, and we encourage you to review them.
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: privacy@beanflow.ai
Support: support@beanflow.ai
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically for any changes.